Servers

PROFESSIONAL, MANAGED IT SUPPORT

 

PROFESSIONAL, MANAGED IT SUPPORT

With the rise of remote work and the challenges of managing your workforce from home, outsourcing IT support can help save business owners precious time and money! we have developed three monthly pricing plans to suit all budgets and unique business models.


Our startup plan is ideal for start-ups. It includes email support, Defender Antivirus, software patching and Windows updates for as little as £30 per month. Our most popular plan, SME, include a Microsoft 365 Business Premium license and Intune management, our top-level plan also includes Monday to Sunday support.

STARTUP

Email Support (Monday to Friday)

Microsoft updates

3rd party software updates

User management including user accounts and security access

SME

Phone + email Support (Monday to Friday)
Microsoft updates
3rd party software updates
User management including user accounts and security access
Cloud1st BaaS backup solution
File Restore from cloud backup
3rd party liaison with software vendors
Backup monitoring of 3rd party backup services
Anti-virus Endpoint Detection and Response
Incident response and remediation
Usage and analysis reporting of support tickets
Strategy/Progress IT Director Meetings

Microsoft 365 Business Premium, which includes:
-Office apps installed on up to 5 PCs/Macs + 5 tablets + 5 smartphones per user (Outlook, Teams, Word, Excel, PowerPoint, OneNote, Access)
-Advanced Threat Protection (including Safe Links & Attachments, Anti-phishing, Anti-spam, Anti-malware, Spoof intelligence)
-OneDrive for Business
-SharePoint Online
-Intune

ENTERPRISE

Phone + email Support (Monday to Friday)
Microsoft updates
3rd party software updates
User management including user accounts and security access
Cloud1st BaaS backup solution
File Restore from cloud backup
3rd party liaison with software vendors
Backup monitoring of 3rd party backup services
Anti-virus Endpoint Detection and Response

Threat and vulnerability management
Incident response and remediation
Usage and analysis reporting of support tickets
Strategy/Progress IT Director Meetings

Microsoft 365 Business Premium, which includes:
-Office apps installed on up to 5 PCs/Macs + 5 tablets + 5 smartphones per user (Outlook, Teams, Word, Excel, PowerPoint, OneNote, Access)
-Advanced Threat Protection (including Safe Links & Attachments, Anti-phishing, Anti-spam, Anti-malware, Spoof intelligence)
-OneDrive for Business
-SharePoint Online
-Intune

With the ability to easily upgrade or downgrade your IT support plan at any time, as well as no minimum contract requirements, we make it easier than ever to outsource your entire IT business needs. So, if you’re searching for a centralised point of management of all your data, devices and accounts, you’ve certainly come to the right place. We will analyse the software and systems you currently have in place before updating and optimising your business so that you’re in the best possible position to grow and develop.

£30 PER USER PER MONTH

Startup

Additional Hourly Rate £90/hour

£65 PER USER PER MONTH

SME

Additional Hourly Rate £75/hour

£100 PER USER PER MONTH

Enterprise

Additional Hourly Rate £60/hour