Microsoft 365 and Windows licences
We protect, patch and back up your systems, but Microsoft 365 and Windows licences are not part of the £50 and are paid for separately.
Managed IT, security and support
Yes, you read that correctly…
Just £50 per user, per month
Everything your team needs to stay working and protected, for one fixed price. No tiers, no bundles and no surprises.
No obligation. Your price confirmed in writing.
One price for every business, with 10% off for registered charities. 12-month rolling agreement and no setup fee. Microsoft 365 and Windows licences are not included.
What is included
Nine services. One price.
The security, support and protection that most businesses buy from several different suppliers are all part of your £50. One team looks after the lot, and there is one invoice to pay.
- Real engineers
IT support
Phone, email or portal. People who know your business answer, fix the problem and see it through to the end.
Included - Huntress
Managed EDR
Endpoint detection and response with real people hunting threats on your devices around the clock. Far beyond antivirus.
Included - Huntress ITDR
Identity threat detection
Stolen passwords and suspicious sign-ins to Microsoft 365 are spotted and shut down before they turn into a breach.
Included - Always up to date
Patch management
Windows and application updates are applied on a schedule and tested first, so known weaknesses are closed before attackers use them.
Included - Exchange, OneDrive and more
Microsoft 365 backup
Your email, files and data are backed up automatically. A deleted folder or a ransomware attack becomes a restore, not a disaster.
Included - One vault per person
Keeper password manager
Strong, unique passwords for every account, kept securely and filled in for you. No reuse and no sticky notes.
Included - Your human firewall
Phishing and security training
Regular training that teaches your team to spot scam emails, so the people most often targeted become your best defence.
Included - Exclaimer
Email signature management
Every email leaves your business with the same polished, up-to-date signature. Change it once and it changes for everyone.
Included - No guesswork
Monthly report
A clear report every month showing what we have done, what we have stopped and what needs your attention.
Included
Nothing to switch on. Nothing to add up. Every one of these is covered for every user, from day one.
Why one price wins
Stop juggling suppliers
Buying security, backup, support and training one tool at a time means more contracts, more invoices and more gaps. Here is the difference.
| Topic | Buying it all separately | With Cloud1st |
|---|---|---|
| Suppliers | Many, each with their own contract and renewal date | One team under one agreement |
| Invoices | A different one for every tool, every month | One simple monthly invoice |
| When something goes wrong | Work out which supplier to ring, then wait in their queue | One number, and engineers who already know your setup |
| Security | Separate tools that were never designed to work together | Protection that works together, watched 24/7 |
| What it costs | Prices and renewals that move at different times | £50 per user, every month |
Priced separately
What sits outside the monthly fee
These are paid for separately, which keeps the monthly price simple. Equipment and projects are always quoted, and you approve them before anything is ordered.
Equipment
Laptops, screens, network kit and other hardware are quoted before you order, so you know the price first.
Larger projects
Office moves, migrations and rollouts are scoped and priced on their own. You approve the cost before we begin.
Optional extras
Add more protection when you need it
The £50 covers what most businesses need. These extras can be added to your agreement at any time, and we will give you a price for each.
DMARC monitoring
SPF, DKIM and DMARC set up and watched for your domain, so criminals cannot send email pretending to be you and your own email stays out of spam.
Ask for a priceOn-premises server backup
Scheduled backups of the servers in your office, monitored every day, with a copy kept away from the building and restores of a file or the whole server.
Ask for a priceDark web monitoring
Your domain watched for leaked email addresses and passwords, with an alert when your staff appear in a new breach and help locking those accounts down.
Ask for a priceYes. Every business pays the same fixed rate per user, whatever its size. The only exception is registered charities and non-profits, who get 10% off. There are no tiers or bundles to work through. A few optional extras are available if you need them.
Yes. Registered charities and non-profit organisations get the full package at 10% off, which is £45 per user, per month.
It is a 12-month rolling agreement: it runs for 12 months and then continues on a rolling basis. You can add or remove users at any time as your team changes.
No. Getting you onboarded, including setting up security, backup and monitoring for every user, is part of the monthly price.
A user is a member of your team who uses your IT systems. Tell us who needs support and we will confirm the number with you before we start, then adjust it as people join or leave.
No. The monthly fee covers everything listed under "What is included". Microsoft 365 and Windows licences, equipment and larger projects are priced separately. We quote equipment and projects, and you approve them first.
Yes, for businesses that need them: DMARC monitoring, backup for on-premises servers and dark web monitoring. They are added to your monthly agreement, and we will give you a price for any of them.
No. The £50 covers our services, including protecting and backing up your Microsoft 365 and keeping your Windows devices patched. The licences themselves are paid for separately.
Your bill follows your headcount. Add a new starter and we set them up, equip them and add them to the monthly fee. When someone leaves, we remove their access safely and take them off.
You get engineers who learn how your business works. Requests are logged so nothing is lost, and you can call or email us as well as raise a ticket.
£50 per user. Simple, fixed pricing.
Tell us how many people you have and we will confirm your monthly cost in writing. No obligation, and protection in place from the first week.